AIOTHUB ("we", "our", "us") is a technology company based in Rajkot, Gujarat, India, specializing in industrial data loggers, real-time monitoring systems, and cloud-based analytics platforms. We provide hardware and software solutions to industrial clients across manufacturing, pharmaceuticals, food processing, power & utilities, automotive, and research sectors.
This Privacy Policy applies to all visitors of our website (aiothub.co.in), users of our cloud dashboard, and clients using our data logging hardware and software services.
We collect two categories of information: information you provide to us directly, and information collected automatically through your use of our platform.
We use the information we collect strictly for the purposes outlined below. We do not use your data for advertising or sell it to third parties.
We may send you service-related communications such as order confirmations, product updates, maintenance notices, and alert notifications via Email, SMS, or WhatsApp as part of your subscription. You may opt out of non-essential communications at any time.
AIOTHUB's platform collects industrial data — sensor readings, machine performance metrics, operational logs — from devices deployed at your facility. This data is treated with the highest level of confidentiality.
Data ownership: All operational and machine data collected through your AIOTHUB devices remains the exclusive property of your organization. AIOTHUB does not claim ownership over this data.
Access controls: Your industrial data is accessible only to authorized users within your organization and AIOTHUB's support team (only when required for troubleshooting, and only with your consent).
Encryption: All data transmitted from your devices to our cloud platform is encrypted in transit (TLS 1.2+) and at rest (AES-256). Data is stored on secure, access-controlled cloud servers.
We do not sell, rent, or trade your personal or operational data. We may share limited data with trusted third-party service providers who assist us in operating our platform, subject to strict confidentiality obligations.
All third-party partners are contractually bound to use your data only for the purpose for which it was shared and to maintain appropriate security standards.
We implement industry-standard technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse:
In the event of a data breach that affects your personal or operational data, we will notify affected clients within 72 hours of becoming aware of the incident, in accordance with applicable data protection regulations.
We retain your data only for as long as necessary to provide our services or as required by law. The following retention periods apply:
Upon account termination, you may request deletion of your operational data. We will process such requests within 30 days, subject to any legal retention obligations.
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA), you have the following rights regarding your personal data:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving a valid request.
Our website (aiothub.co.in) uses cookies to improve your browsing experience and analyze site traffic. We use the following types of cookies:
By continuing to use our website, you consent to the use of essential cookies. You may manage or disable non-essential cookies through your browser settings at any time. For full details, see our Cookie Policy.
AIOTHUB's products and services are designed for industrial and business use. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will delete it promptly. If you believe a minor has submitted data to us, please contact [email protected].
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws. When we make material changes, we will notify existing clients via email and update the "Last updated" date at the top of this page.
Continued use of our website or platform after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
For privacy-related queries, data requests, or grievances, reach out to us directly.